Privacy Policy
7 sections · 2 min read
- No tracking cookies
- We never sell your data
- Ask us to delete it
This policy explains what personal information Explore Mekong Heritage collects, why, and what you can ask us to do with it. The site is run by Mekong Institute (MI), Khon Kaen, Thailand.
What we collect
Contact form: your name, email address, organisation (if you give one) and your message. We use these only to answer you.
Ask to be listed (a city page's Local businesses): the business details, your name, email address, phone and website if you give them, and any photos you add. The project team uses them to review the request and contact you.
AI trip planner: the questions you type are processed to write an answer. We do not ask for your name or contact details there, so please do not include them.
You can browse the rest of the site without telling us who you are.
How it is stored
Contact messages are stored in the website's content system, which is hosted by MongoDB Atlas, and forwarded by email to the Mekong Institute team through Resend. Listing requests and their photos are kept the same way and only the project team can see them. The site itself is hosted by Vercel, whose servers keep short-lived technical logs (such as IP address and browser type) to run and protect the service.
Planner questions may be sent to an AI provider (OpenAI) to generate the answer.
Other services on the page
Live weather is fetched from Open-Meteo, and maps use OpenStreetMap and CARTO map tiles. Your browser contacts these services directly to load them. Links to Google Maps open Google's own site, under Google's privacy policy.
Cookies and analytics
The public site sets no advertising or tracking cookies. We count visits with Vercel Web Analytics, which uses no cookies and does not identify you. Your browser also keeps a small note so the visitor count in the footer counts you only once, and the planner remembers your light or dark setting and your recent questions. These stay in your own browser (local storage); you can clear them at any time in your browser settings.
How long we keep it
Contact messages are kept for as long as needed to deal with your enquiry and are then deleted, normally within two years.
Your choices
You can ask to see, correct or delete the personal information we hold about you by writing to information@mekonginstitute.org. We do not sell personal information or share it for marketing.
Changes
We may update this policy from time to time; the date at the top shows the latest version.